A member of the team will answer you, photos and videos welcome.
A member of the team answers you, photos welcome.
Help & contact
A question? We'll answer you.
On a product, an order or a delivery: choose the channel that suits you.
Choose the channel that suits you for a question about a product, an order or a delivery.
The easiest for you
Choose how to contact us.
IA Assistant
Dimensions, shades, deadlines, maintenance: ask your question about our models.
Dimensions, shades, deadlines: ask your question.
Advice personalized
For detailed requests, quotes and documents.
Frequently asked questions
The most asked questions.
What are the delivery times?
For fans, the estimated time is 3 to 5 calendar weeks. For other parts, the deadline depends on the model and variant: consult the sheet for each product.
How to request a return?
Consult our returns and refund policy for the applicable conditions, then contact our team with your order number before returning an item.
Where is my order?
Find your order information in your space customer and in follow-up emails. If you have a question, tell us your order number.
